In the first-world countries, the information age is over. The world’s most innovative companies have started integrating machine learning technologies into their products. The Philippines is widely known in Asia as one of the countries in the world that are never left behind in terms of digital and high-technological systems. It’s a country where every technology built by America, Europe, China, and Singapore are tested by local tech companies before selling them to consumers. In mid-2017, AI age in the Philippines has begun. Several tech companies in Manila introduced automated systems run by Artificial Intelligence.
IMARK Philippines, the Philippine Web & App Development and SEO service provider of IMARK International, has integrated AI into its Big Data resulting in fast analysis, prediction, and accurate interaction of the system with the customers.
ICNetSys Inc., the Philippine provider of Internet solutions, not only provides Personal, Corporate, Government Web sites, Web-based Systems, E-commerce, Software, Mobile Apps, and Big Data Analytics but also integrates Artificial Intelligence into its products and services such as Residential & Commercial Security Systems. ICNetSys has been building visual search and image recognition software, text-to-speech (speech-enabling websites and systems), and machine learning technologies, which the company offers commercially to local corporations.
According to a post on Facebook by Kali Alaia, a local digital marketing strategist, she observes that a lot of jobs are getting automated, and in 10 or 20 years your job today may end up obsolete. Scientists predict that jobs of factory workers, drivers, lawyers, chefs and cooks, teachers, engineers, nurses, stock brokers, doctors, and even Dota players will be the first batch of jobs to be robotized or automated. The time has come when AI age will challenge humans to think of products and services beyond capability of robots or machines.
AI age has started. One proof is that IMARK Philippines in mid-2017 partnered with one of the local banks, as its developers were tasked to develop and maintain automated customer service based on the big data. Automation is the only solution to minimize human errors and labor expenses. As much as companies like IMARK want to keep employees like customer service representatives, operating everything on manual mode is quite expensive.
Imagine a company with 200 customer service representatives and each of them gets ₱25,000 a month, for example, the company spends ₱5M a month for salary expenses alone. And imagine a company that deploys an automated system where monthly maintenance for the system does not cost more than ₱1M. There is a big difference. The company can reduce the cost to 80%.
In the Philippines, the demand for automation in the local market has started. Even the small enterprises need to automate operations to ensure that their goals to double or triple their revenues are met. There are now local companies like IMARK Philippines that help other Philippine companies to succeed using the tools that the world’s most innovative companies are using. Making the Philippines more technological like the rest of the first-world countries is slowly happening this year. By 2020, it is not impossible to see all major Philippine businesses running without machine learning technologies or Artificial Intelligence.